How do I register for an account?

Click on "Register" in the navigation menu, fill out the registration form with your email address, name, and create a password. You'll receive an email verification link to activate your account.

I didn't receive my verification email. What should I do?

Check your spam/junk folder first. If you still don't see it, you can request a new verification email by contacting support. For development, check the logs/emails.log file.

How do I apply for unemployment benefits?

After logging in, navigate to "Apply" in the menu. Fill out the application form with your personal information, employment history, and reason for unemployment. Upload any required documents and submit your application.

How do I submit a weekly claim?

Once your application is approved, you can submit weekly claims. Click "Submit Claim" and provide information about the week, including hours worked and earnings if applicable.

When should I submit my weekly claim?

Submit your weekly claim after the week ends (Sunday). You can submit claims for weeks that have already passed, but not for future weeks.

How much will I receive each week?

The base weekly benefit amount is $300.00. This amount may be reduced based on hours worked and earnings during the week. The system calculates your payment automatically.

What if I worked more than 20 hours in a week?

If you worked more than 20 hours in a week, you may not be eligible for benefits that week. The system will warn you when submitting your claim.

How long does it take to process my application?

Applications are typically reviewed within 5-10 business days. You'll receive email notifications when your application status changes.

What does "Pending" status mean?

Your application is under review by our staff. Please wait for a decision. You'll be notified once a decision has been made.

What if my application is rejected?

If your application is rejected, you'll receive a notification with the reason. You can contact support if you have questions or wish to appeal the decision.

How do I update my profile information?

Go to "Profile" in the navigation menu. You can update your personal information, address, and banking details for direct deposit.

How do I change my password?

Go to "Profile" and scroll to the "Change Password" section. Enter your current password and your new password twice.

I forgot my password. How do I reset it?

Click "Forgot password?" on the login page. Enter your email address and you'll receive a password reset link.

How are payments processed?

Once your weekly claim is approved, payments are processed according to your banking information on file. Ensure your bank account details are up to date in your profile.

When will I receive my payment?

Payments are typically processed within 2-3 business days after claim approval. The exact timing depends on your bank's processing schedule.

Can I view my payment history?

Yes, go to "My Claims" to see all your submitted claims, their status, and payment amounts. You can also export this information as a CSV file.

I'm having trouble logging in. What should I do?

Make sure you're using the correct email address and password. If you've forgotten your password, use the "Forgot password?" link. If you continue to have issues, contact support.

I can't upload my documents. What's wrong?

Ensure your files are in PDF, JPG, or PNG format and are under 5MB in size. Try using a different browser if the problem persists.

How do I contact support?

Use the Contact Us form or email us at admin@applyuibennefits.online. Our support team is available Monday through Friday, 8:00 AM to 5:00 PM EST.